Sync Transparency Protocol

1. Introduction
This Transparency Protocol of SYNC SOLUTIONS, SL, with Tax ID B76315654, establishes the internal framework to ensure compliance with the obligations of active disclosure and access to information as provided in Law 12/2014 of December 26, on transparency and access to public information.
The entity reaffirms its commitment to accountability, information accessibility, and responsible management of business activities.

2. Purpose of the Protocol
This protocol aims to define the internal guidelines, procedures, and responsibilities to:

Ensure the updated publication of transparency information.
Establish a clear model for the management, review, and control of the transparency portal.
Guarantee proper handling of requests for access to information.

3. Transparency Officer
Direct management of transparency obligations lies with:

Transparency Officer: Oliverio David Caballero Cabrera
Contact email: info@syncsolutions.es
Their responsibilities include:

Supervising compliance with active disclosure obligations.
Keeping the transparency portal up to date.
Coordinating the internal collection of information.
Responding to requests for access to information.

4. Information Subject to Publication
SYNC SOLUTIONS, SL will publish the following information clearly, structured, and accessible:

4.1 Institutional and Organizational Information
Basic entity data.
Contact information.
Brief description of business activity.
4.2 Activities and Projects
Lines of activity carried out.
Highlighted projects of the fiscal year.
4.3 Public Grants
Grants applied for and/or received.
Amount, purpose, and funding framework.
Supporting documentation when applicable.
4.4 Economic Information
Basic economic information from the fiscal year.
Annual accounts or relevant extracts when required.
4.5 General Transparency Documentation
Internal protocols.
Legal commitments.
Policies related to transparency management.

5. Update Procedure
Published information will be reviewed according to the following schedule:

At least annually, coinciding with the fiscal year-end.
Immediate updates in case of relevant changes (new grants, institutional modifications, applicable regulatory changes, etc.).
Each update will be internally recorded by the Transparency Officer.

6. Access to Public Information
SYNC SOLUTIONS, SL guarantees the right of the public to request information related to its activities.
Requests can be made via:

Email: info@syncsolutions.es
The Transparency Officer will manage the requests and ensure they are answered within the deadlines and conditions established by applicable regulations.

7. Commitment to Transparency and Legality
The entity is committed to:

Fully comply with Law 12/2014.
Provide truthful, accessible, and up-to-date information.
Maintain an internal culture oriented towards good governance and accountability.
SYNC SOLUTIONS, SL